At Bioma Probiotics, your privacy is our priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, place an order, or engage with our services. By using biomaprobiotics.com, you agree to the terms outlined in this policy.
1. Information We Collect
a. Personal Information
We may collect the following data when you provide it to us directly:
- Full Name
- Email Address
- Shipping and Billing Address
- Phone Number
- Payment Details (processed securely via trusted third-party services)
- Account Login Info (if applicable)
b. Non-Personal Information
Automatically collected data includes:
- IP Address
- Device type and browser info
- Website pages visited
- Time spent on site
- Referral sources
We use cookies and similar technologies to enhance performance and personalize your experience on Bioma.
2. How We Use Your Information
We use your data to:
- Process and deliver Bioma Probiotics orders
- Respond to support inquiries, refunds, and service requests
- Analyze site performance to improve Bioma health services
- Send marketing emails or offers (with your consent)
- Prevent fraud and maintain website security
We never sell or rent your personal information.
3. Sharing Your Information
We only share data with trusted third parties:
- Payment Gateways: To process transactions securely
- Shipping Partners: To ensure timely delivery of your Bioma Probiotics orders
- Email Marketing Tools: To send you updates if subscribed
- Analytics Services: Like Google Analytics for traffic analysis
All partners adhere to strict data privacy standards.
4. Cookies and Tracking Technologies
Bioma Probiotics uses cookies to:
- Remember user preferences
- Manage shopping cart sessions
- Analyze website usage
- Personalize user experience
You can control cookie settings in your browser. Disabling cookies may limit some site functionality.
5. Data Security
We protect your data through:
- SSL encryption on all transactions
- Firewall-secured hosting
- Secure third-party payment integration
- Limited access to sensitive information
While we use best practices, no system is entirely risk-free. We recommend keeping your passwords strong and confidential.
6. Your Rights and Choices
You have the right to:
- Access your stored personal information
- Request corrections or updates
- Ask for your data to be deleted (where applicable)
- Opt out of marketing emails at any time
To exercise any of these rights, contact us at: support@biomaprobiotics.com
7. Data Retention
We retain your data only as long as necessary to:
- Fulfill orders and services
- Meet legal and accounting obligations
- Resolve disputes or enforce agreements
Afterward, data is deleted or anonymized.
8. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices and encourage you to read their policies before sharing information.
9. Children’s Privacy
Bioma Probiotics is intended for adults. We do not knowingly collect data from users under 18. If we discover such data, it will be removed promptly.
10. International Users
If accessing biomaprobiotics.com from outside India or the U.S., note that your data may be transferred to servers in jurisdictions with different privacy regulations. We ensure compliance with applicable laws.
11. Updates to This Policy
This Privacy Policy may be updated occasionally. We will post changes on this page and update the “Effective Date.” Please review it regularly.
12. Contact Us
Have questions or concerns about your privacy?
📧 Email: hello@bioma.health
📍 Address: Bioma Probiotics Customer Care, [B. Sruogos g. 12-36, Birštonas Lithuania, LT-59209]
We are committed to maintaining your trust and protecting your personal information with transparency and care.